Stall Assistant （Chee Cheong Fun and Traditional Kueh）

Work Hours: 7:30am – 5:30pm Shop Opening: 8:00am – 5:00pm Core Responsibilities Food Preparation & Production • Prepare and steam Teochew-style Chee Cheong Fun (batter mixing, steaming, scraping, folding, saucing). • Assist in the making, portioning, steaming, and packaging of traditional kueh (e.g., png kueh, soon kueh, ang ku kueh). • Ensure consistency in texture, taste, and presentation across all items. Station Management • Set up Chee Cheong Fun and kueh stations before opening. • Maintain mise-en-place: batter, sauces, fillings, toppings, garnishes. • Monitor stock levels and refill ingredients throughout the shift. • Close stations properly, including cleaning steamers, tools, and counters. Customer Service • Greet customers and take orders accurately. • Provide product recommendations and explain traditional items when needed. • Handle customer feedback professionally and escalate issues when required. Cashiering & POS Handling • Operate POS system for dine-in and takeaway orders. • Manage cash and digital payments accurately. Quality & Hygiene • Follow SFA food hygiene guidelines and internal SOPs. • Ensure proper storage of batter, fillings, cooked kueh, and sauces. • Maintain personal grooming and hygiene standards. Skills & Competencies • Able to prepare smooth, consistent Teochew Chee Cheong Fun with correct thickness and folding technique. • Basic knowledge of kueh production (steaming, shaping, portioning, packaging). • Strong customer service and communication skills. • Able to work efficiently in a fast-paced F&B environment. • Understanding of food safety and hygiene practices. Operational Duties • Daily opening and closing of Chee Cheong Fun and kueh stations. • Refill sauces, toppings, condiments, and ingredients throughout the shift. • Assist in receiving and storing deliveries. • Conduct simple stock counts and report low inventory. • Support team members across stations when required. • Maintain cleanliness of workstations, equipment, and dining area. Physical Requirements • Able to stand for long hours. • Comfortable working with steamers and hot equipment. • Able to lift items up to 10–15kg (batter containers, trays, steamers). Additional Expectations • Punctuality and reliability. • Teamwork and willingness to learn traditional preparation methods. • Flexibility to rotate between Chee Cheong Fun and kueh stations depending on manpower needs