After-sales Engineer (Cloud Native / Kubernetes / DevOps)

💰 Up to S$8,000 + Performance Bonus 📍 Singapore | Monday to Friday, Office Hours ☁️ Kubernetes • Cloud Native • DevOps • Linux Our client, a technology company specialising in cloud-native platforms, container technologies and enterprise DevOps solutions , is looking for an After-sales Engineer to support enterprise customers across industries including banking, finance, telecommunications, manufacturing and technology. Job Responsibilities • Provide technical support and guidance to customers during product deployment, implementation and post-deployment stages • Troubleshoot technical issues involving Kubernetes, container platforms, Linux systems and cloud-native environments • Support the deployment, configuration, operation and maintenance of enterprise cloud platforms • Investigate customer technical issues and provide timely resolutions • Prepare implementation plans, technical documentation, reports and deployment-related materials • Conduct product demonstrations, technical discussions and customer training where required • Work closely with sales and technical teams to understand customer requirements and propose suitable solutions • Manage and respond to customer technical support tickets • Coordinate with customers, partners, vendors and internal stakeholders during project implementation • Gather customer feedback and technical requirements to support product improvement Requirements • Degree in Computer Science, Computer Engineering, Information Technology or a related discipline • At least 1 year of relevant experience in Cloud, DevOps, IT Infrastructure, System Administration, Technical Support or related areas • Hands-on knowledge or experience with Kubernetes and Linux • Familiarity with Docker, container technologies, cloud-native platforms or DevOps tools • Experience supporting deployment, implementation or operations of enterprise systems will be advantageous • Strong troubleshooting and problem-solving skills • Comfortable communicating with customers and handling technical discussions • Able to work independently as well as within a technical team Why Join? • Salary up to S$8,000 + Performance Bonus • Exposure to large-scale Kubernetes and cloud-native projects • Opportunities to work with enterprise and financial-sector customers • Regional project exposure • Career development within Cloud Native, DevOps and enterprise technology • Monday to Friday office hours Interested candidates are invited to apply with an updated resume. EA License No.: 23C1703 EA Personnel No.: R1762582 EA Personnel Name: Wong Choo Sian, Jabez