F&B Supervisor

As the F&B Supervisor, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Your day-to-day: In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Supervise cash handling and banking procedures Prepare daily banking and cash flow reports Establish and instruct staff in cash security procedures Deal with irregular payments Supervise the maintenance of service equipment Monitor standards of guest facilities and services Control stock and monitor security procedures Assist with menu and wine list creation Supervise functions Supervise outlet service Work with Superior on manpower planning and management needs Work with Superior in the preparation and management of the Department’s budget Accountability Number of employees supervised – Direct - GSA/ Food and Beverage Attendants Key Metrics – Completion of daily operational tasks Job details • Education: Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5 • Contract: Permanent • Working hours: 3 Shift Time • Openings: 1 • Sector: Accommodation • Closes: 2026-11-07 About Crowne Plaza Kuala Lumpur (50-250 employees) IHG Hotels & Resorts, one of the world’s leading hotel brands with the return of IHG’s much- loved Crowne Plaza brand for the first time in a decade will allow guests in Malaysia to enjoy one of the world’s largest premium hotel brands and its signature work/life blend experience while providing a wide range of employment opportunities. Crowne Plaza Kuala Lumpur City Centre is a hotel that caters to both business and leisure travellers. Our hotel features 320 elegantly appointed guest rooms and suites, each designed with modern amenities such as high-speed internet, and flat-screen TVs, with views of the city skyline or the lush greenery of KLCC Park and comfortable bedding sleep to ensure a restful night.