Industrial Relations Specialist (Kuala Lumpur)

Responsibilities • Manage end-to-end investigations, disciplinary actions, grievances, and employee disputes, ensuring fair, consistent, and legally compliant outcomes. • Support and represent the organisation in employment-related cases involving regulatory authorities, tribunals, and external stakeholders. • Drive compliance with industrial relations policies, procedures, employment laws, and governance standards while mitigating organisational risks. • Partner with HR and business leaders to provide expert guidance on employee relations matters, workplace conflicts, and disciplinary decisions. • Support union engagements, collective agreement implementation, consultations, negotiations, and proactive resolution of industrial relations issues. • Develop tools, guidelines, and training initiatives while coaching HR teams and managers to strengthen employee relations capability across the business. • Monitor IR trends, analyse workforce risks, support human rights compliance, and provide actionable insights to improve workplace practices and employee experience. Requirements • Bachelor’s Degree in Law, Human Resources or a related discipline. • 3 to 8 years of progressive HR experience with hands-on Industrial Relations / Employee Relations experience. • Experience coaching HR colleagues, reviewing case documentation and coordinating multiple concurrent cases is required. • Relevant professional certification or structured training in employment law, investigations, mediation or collective bargaining is advantageous.