Sales Coordinator

• Up till $3,300 basic + Variable Bonus • Work Location: Pasir Panjang Rd • Work time: Monday to Friday 8.30am to 5.30pm • Established FMCG Company with 70+ Years of Heritage • Well-Known Food & Beverage Brands & Products • Regional Exposure Across Singapore & Southeast Asia • Exposure to Sourcing, Distribution & Brand Development Job Description: • • Servicing of existing and new customers • Build and maintain strong relationships with existing customers • Communicating with customers, making outbound calls to potential customers, and following up on leads • Monitor their regular order patterns and inventory needs. • Proactively recommend re-orders or stock replenishment based on usage trends. • Process and manage all sales orders retrieved from various channels accurately and promptly. • Ensure proper documentation and filing of delivery orders and related records. • Coordinate with customers, internal Sales team, and Warehouse to ensure timely delivery and customer satisfaction. • Attend to customer enquiries, feedback, and complaints; escalate to relevant parties when necessary. • Maintain and update daily sales data • Assist in preparing sales quotations and handling enquiries in alignment with the S&M Manager. • Perform administrative duties such as filing, printing of store orders, and preparation of visitation forms. • Sales support- assist in phone-in orders, quoting prices based on agreed terms with the S&M Manager. • Support the Sales team in the execution of promotional activities and price updates. • Maintain records of competitor activities, advertisements, and industry insights as assigned. • Handle incoming calls from the general line and transfer them to the appropriate departments or individuals as needed. • Ensure timely and courteous responses to all incoming queries. • Ad Hoc Responsibilities such as support field sales operations when needed. Perform other related duties and tasks as assigned by the S&M Manager. Requirements: • • Diploma in Business, Marketing, Admin or relevant • Minimum 2 years of working experience as a Sales Coordinator • Sales & Marketing knowledge is advantageous