Head of Agency (Ship Agency)

Role Summary Lead the ship agency business, ensuring efficient vessel operations, strong customer relationships, regulatory compliance, and profitable growth. Key Responsibilities • Oversee port calls, vessel clearance, crew changes, and husbandry services. • Manage relationships with shipowners, charterers, port authorities, and service providers. • Drive business development, revenue growth, and service quality. • Manage budgets, disbursement accounts, cost control, and collections. • Ensure compliance with maritime regulations, safety standards, and company procedures. • Lead and develop operations and commercial teams. Requirements • Proven ship agency experience, including senior management responsibility. • Strong knowledge of port operations, maritime regulations, and agency finance. • Excellent leadership, commercial, communication, and problem-solving skills. • Ability to manage time-critical operations and support a 24/7 business.