Senior Operation Executive

● Supervise and provide guidance to Operations Executives to ensure efficient daily operations and service delivery. ● Oversee student support services, including handling student enquiries, attendance matters, course administration, and operational issues. ● Prepare and manage classroom schedules to ensure optimal utilisation of training facilities. ● Coordinate and arrange trainer deployment and teaching schedules in collaboration with the Academic Department. ● Ensure classrooms, training equipment, and learning resources are prepared prior to each class. ● Monitor daily operations to ensure all training sessions are conducted smoothly and in accordance with organisational procedures. ● Maintain the cleanliness, safety, and overall condition of the training centre and coordinate maintenance works with vendors when required. ● Manage inventory of classroom materials, training equipment, stationery, and operational supplies. ● Ensure compliance with organisational policies, EduTrust requirements, workplace safety regulations, and operational SOPs. ● Assist in student registration, course commencement, examinations, assessments, and graduation activities. ● Prepare operational reports, trainer schedules, classroom utilisation reports, and other administrative documentation. ● Liaise with internal departments, trainers, vendors, and external stakeholders to ensure smooth operational coordination. ● Support audits, inspections, and quality assurance activities. ● Recommend and implement continuous improvements to operational processes and service delivery. ● Perform any other operational duties assigned by Management.