Community Outreach Executive

Report directly to the Active Ageing Services Manager. ● Conduct/organise befriending visits to engage frail seniors in the community. ● Ensure the day to day running of the Active Ageing Centre is done smoothly and adhering to all measures required by MOH and the organisations’ SOPs. ● Assist to develop and plan outreach activities and engagement of seniors in the community. ● Conduct block walks, door-to-door visits, and localized outreach (e.g., block parties, void deck pop-ups) to identify and register unengaged seniors in the service boundary. ● Initiate, execute and manage the Active Ageing activities at the AAC. ● Assist to recruit, train and manage volunteers. ● Plan outdoor activities and excursions for AAC seniors and go along to facilitate. ● Manage, update, and upload client profiles, activity attendance records, and befriending logs into relevant sector databases. ● Establish and maintain strong working relationships with community partners including grassroots organizations, CCs, Silver Generation Office (SGO), polyclinics for collaborations and referrals. ● Act as a point of contact for walk-in, phone, and messaging enquiries from seniors and caregivers. ● Maintain centre environment safety, infection control standards, and manage emergency response protocols (when applicable). ● Regularly capture photos of SCC and AAH activities for social media posting purposes. Minimum GCE ‘N’ level or equivalent. ● 5-days work week. Rotational weekends (Sat & Sun) maybe required. ● Applicants with operational backgrounds in other industries such as hospitality are welcome to apply. ● Experience working with the elderly in the community would be good to have. ● Hands-on and enjoys community setting. ● Able to work independently with little supervision. ● Proficient in Microsoft Office and comfortable with IT. ● Able to communicate effectively with the elderly in their own language. ● Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.