Home Care Coordinator

• Screen and review all ICS referrals for medical, functional, and cognitive conditions, and identify the client's care needs if the referral source has not already done so. • Ensure ICS care staff provide care according to the referral source's care plan and the client's needs. • Follow-up with ICS clients midway through the service as and when required to ensure they have a longterm care plan. • Conduct home and hospital visits for potential clients; these visits will account for about 70% of the time. • Where necessary and applicable, refer the client and/or caregiver to relevant services or healthcare providers. • Raise referrals for eligible clients via BRIGHT to required services; submit appeals or extensions where applicable. • Assess and submit Household Means Testing application for clients. • ⁠ Conduct interRAI assessment and develop an individualised care plan. • Work with referral sources on the client's discharge care plan. • Coordinate client care with doctors, nurses, therapists, MSWs, and HCAs within the company. • Advise clients on financial scheme applications. • Handle client and referral source inquiries about the service. • Assist with audit-related tasks when required. • Handle any ad hoc tasks assigned by the Head of Home Care. Requirements · Diploma or bachelor’s degree in any field. · Work experience in healthcare or social service sector preferable. · Team player with good interpersonal and communication skills. · Patient, gentle disposition with empathy and strong listening skills. · Exhibits positive mindset and maturity to cope with changes in a dynamic environment.