Assistant Centre Manager

Report directly to the Centre Manager. · Direct responsibility for the daycare centre as a business unit with an understanding of P&L. · Actively drive sales volume through quick follow-ups with potential clients. · Provide accurate information to clients on policies, procedures and service. · Strong case resolution skills to resolve client feedback and complaints on promised action sand that client needs are addressed in a timely and appropriate manner. · At all times ensure the highest level of care are given to the patients according to regulations, SOPs and best practices. · Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks. · Ensuring that the logistics and operational capability of the centre runs smoothly. · Responsible for staff rostering and management. · Participate& represent on behalf of the company’s services with confidence. · Respond to emergencies, conduct investigations on incidents and preventive actions. · Represent the Centre Manager in his/her absence. · Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words. Requirements: · Diploma or Degree in Business Management or any other fields are welcome to apply. · Applicants with operational backgrounds in other industries such as hospitality arewelcome to apply. · 5-days workweek. Rotational weekends (Sat & Sun) required. · Preferably minimum 3 years in operational management role. · Experience working with MOH or other relevant stakeholders in the healthcare industry would be good to have. · Experience working with elderly in the community would be good to have. · Hands-on and enjoys community setting. · Able to work independently with little supervision. · Highly proficient in Microsoft Office and comfortable with IT. · Able to communicate effectively with the elderly. Benefits: · Attractive base salary and incentives for driving results. · Great opportunity for career development in a growing market and organization. · Industry-specific training and coaching by a highly experienced team. · Highly flexible environment to brainstorm and implement ideas. · 15 days annual leave.