Student Support Officer

Job Description • Support daily discipline operations, including latecomers, detention and suspensions. • Conduct walkabouts within the school compound and surrounding neighbour hood areas. • Investigate student incidents and follow up with students and parents. • Guide and mentor students with disciplinary and behavioural issues. • Monitor and track students’ progress and improvement. • Maintain accurate records of disciplinary cases and incident reports using Microsoft Office. • Follow school safeguarding, emergency, confidentiality and PDPA procedures. • Perform other student management duties as assigned by the school Requirements • Minimum 1 year of experience in discipline management, case management or youth behaviour support. • Relevant youth work qualifications/certifications are preferred. • Good communication and interpersonal skills in English. • Experience with behaviour management or restorative practices is an advantage. • Emotionally resilient and culturally sensitive, with the ability to handle challenging situations professionally