Pastoral Care Officer

Job Description • Provide one-to-one emotional and behavioural support to students. • Use active listening, restorative practices and de-escalation strategies. • Build trusting relationships and promote emotional regulation and resilience. • Identify, monitor and support students who may be vulnerable or at risk. • Conduct regular check-ins and monitor students’ behaviour, attendance and well-being. • Maintain accurate and confidential records of student cases and interventions. • Respond to emotional crises, conflicts and behavioural incidents. • Support Social-Emotional Learning (SEL) and peer support programmes. • Work closely with Year Heads, School Counsellors and Discipline staff. • Communicate with parents/guardians regarding student well-being when required. • Coordinate with external agencies and professionals when additional support is needed. Requirements • Strong empathy and interpersonal skills to build trust with students. • Good communication and active listening skills. • Comfortable working with primary school students aged 7–12. • Calm, patient and composed when handling student meltdowns. • Basicconflict resolution and behaviour management skills. • Able to maintain confidentiality and exercise sound judgement. • Minimum 2years’ experience in primary school student well-being, pastoral care or behavioural support; OR • 2 years’ experience in counselling, mentoring or guiding primary school students with social-emotional needs.