Student Management Officer

Job Description • Assist with student misconduct and bullying investigations and maintain accurate records. • Monitor students with recurring behavioural issues and follow up with parents. • Support school discipline, student supervision and conduct regular patrols. • Provide pastoral support and guidance to students involved in disciplinary cases. • Supervise students during detention, suspension, recess and school activities. • Assist with CCTV review and case management when required. • Support restorative conversations and corrective counselling. • Work closely with counsellors, SENOs and student management teams. • Communicate with parents regarding disciplinary cases and follow-up actions. • Liaise with external agencies for students requiring additional support. • Assist with examination escort duties and general administrative tasks. • Support school administration and operations during HBL days and school holidays. Requirements • Calm and composed when handling challenging situations with students and parents. • Able to engage positively with children under16 and support behavioural development. • Passionate about working with youths and students facing behavioural or social-emotional challenges. • Confident in managing challenging behaviours and difficult conversations. • Able to conduct investigations, write reports and maintain confidential records. • Proficient in Microsoft Word, Excel and Google Workspace. • Familiar with restorative practices and case management processes.