Outlet Manager (up to $4,500 base | F&B / Confectionery)

Take responsibility for a food retail outlet and help build the team behind it. This hands-on role combines store operations, people management and sales, with the opportunity to contribute to pre-opening preparation and day-to-day commercial decisions. Responsibilities • Support pre-opening preparations and manage daily outlet operations, including opening and closing, cash handling, POS controls and sales reconciliation. • Recruit, train, roster and supervise the store team, maintain attendance and payroll inputs, and manage staffing costs within budget. • Plan baking and product-finishing schedules around demand, maintain consistent quality and presentation, and support counter duties when required. • Maintain food safety and hygiene standards, licensing documentation and audit readiness, while monitoring expiry dates and reducing wastage. • Lead customer service, resolve complaints and product concerns, oversee refunds and pre-orders, and coach staff on product knowledge. • Forecast stock requirements, place replenishment orders and maintain accurate product and packaging inventories for normal and peak trading periods. • Coordinate with venue management on reporting and promotional requirements, and deliver campaigns, seasonal launches and temporary sales events. • Track sales, stock and waste using spreadsheets, report performance against targets, and recommend improvements to pricing, promotions and product mix. Requirements • 3–6 years of F&B or food retail operations experience, including at least 1–2 years supervising a team; bakery or department-store concession experience is strongly preferred. • Valid Food Hygiene certification, or willingness to obtain it immediately, with familiarity with SFA requirements and readiness to handle counter work and baking or product finishing. • Strong Excel or Google Sheets skills to maintain sales and stock trackers independently; inventory planning or import logistics experience is an advantage. • Able to work retail shifts, weekends, public holidays and extended hours during peak periods; experience supporting store openings or team build-outs is helpful. Explore and apply for more opportunities at https://tysonjay.sg/ Tyson Jay Management Pte Ltd | EA Licence No. 24C2479 Ivan Lim | EA Personnel Reg No. R1109856