CATERING EXECUTIVE / SUPERVISOR

• Supervise assigned service counters or catering zones during meal periods • Guide and coach catering assistants on service etiquette, food handling, and hygiene • Ensure timely food replenishment, counter presentation, and proper labelling of dishes • Actively engage guests with a warm, professional, and helpful attitude • Handle guest inquiries regarding allergens, dietary options, and menu items • Set up and break down catering stations, buffets, and event setups as directed • Support FOH operations during catered meetings, townhalls, and corporate functions • Conduct daily temperature checks on hot/cold food displays and log records accurately • Report service issues, complaints, or equipment problems to the Service Manager promptly • Maintain cleanliness and organization of service areas throughout the shift